- Solutions
- Products
- Community
- Resources
- Company
Create incredible candidate experiences that communicate your brand, mission, and values with recruitment marketing solutions.
Learn moreCommunicate effectively and efficiently with the candidates that can drive your business forward.
Learn moreSelect the right candidates to drive your business forward and simplify how you build winning, diverse teams.
Learn moreHelp your best internal talent connect to better opportunities and see new potential across your entire organization.
Learn moreCommunicate collectively with large groups of candidates and effectively tackle surges in hiring capacity.
Learn moreAccess tools that help your team create a more inclusive culture and propel your DEI program forward.
Learn moreRebound and respond to the new normal of retail with hiring systems that are agile enough to help you forge ahead.
Learn moreAccelerate the hiring of key talent to deliver point of care and support services that meet and exceed your promise of patient satisfaction.
Learn moreAttract and engage candidates with technical competencies, accelerate hiring for much-needed skills, and advance expertise within your valued workforce.
Learn moreSimplify how you recruit finance, insurance, and banking candidates with a unified platform built to match top talent with hard-to-fill roles.
Learn moreYour business strategy depends on your people strategy. Keep both in lockstep with the iCIMS Talent Cloud.
Learn moreBuild an engaging, high-converting talent pipeline that moves your business forward.
Learn moreDeliver the innovation your talent team needs, along with the global scale and security you demand.
Learn moreDeliver tailored technology experiences that delight users and power your talent transformation with the iCIMS Talent Cloud.
Learn moreThe #1 ATS in market share, our cloud-based recruiting software is built for both commercial and large, global employers.
Learn more Talk to salesAttract the best talent for your business with powerful, on-brand career websites that excite candidates and drive engagement.
Learn more Talk to salesBuild talent pipelines, engage candidates with multi-channel marketing campaigns, and use machine learning to automatically surface the right talent for the job.
Learn more Talk to salesEmpower candidates with automated self-service, qualification screening, and interview scheduling through an AI-enabled digital assistant.
Learn more Talk to salesSimplify employee onboarding with automated processes that maximize engagement and accelerate productivity.
Learn more Talk to salesCompliment your sourcing and engagement efforts with award-winning lead scoring and advanced campaign personalization.
Learn more Talk to salesImprove employee experience, retention, and reduce internal talent mobility friction with the iCIMS Opportunity Marketplace.
Learn more Talk to salesVerify skills with game-changing levels of automation and simplicity to improve the quality of hire at scale.
Learn more Talk to salesModernize, streamline, and accelerate your communication with candidates and employees.
Learn more Talk to salesTransform the talent experience by showcasing your authentic employer brand through employee-generated video testimonials.
Learn more Talk to salesGet robust analytics that help you make sense of your data and illuminate your talent pool.
Learn moreSimplify recruiting, dynamically engage talent, and reduce hiring bias with job matching and recruiting chatbot technology.
Learn more Talk to salesGet exclusive intel on industry and market trends along with expert one-on-one advice.
Learn more Talk to salesThe #1 ATS in market share, our cloud-based recruiting software is built for both commercial and large, global employers.
Learn more Talk to salesAttract the best talent for your business with powerful, on-brand career websites that excite candidates and drive engagement.
Learn more Talk to salesBuild talent pipelines, engage candidates with multi-channel marketing campaigns, and use machine learning to automatically surface the right talent for the job.
Learn more Talk to salesEmpower candidates with automated self-service, qualification screening, and interview scheduling through an AI-enabled digital assistant.
Learn more Talk to salesSimplify employee onboarding with automated processes that maximize engagement and accelerate productivity.
Learn more Talk to salesCompliment your sourcing and engagement efforts with award-winning lead scoring and advanced campaign personalization.
Learn more Talk to salesImprove employee experience, retention, and reduce internal talent mobility friction with the iCIMS Opportunity Marketplace.
Learn more Talk to salesVerify skills with game-changing levels of automation and simplicity to improve the quality of hire at scale.
Learn more Talk to salesModernize, streamline, and accelerate your communication with candidates and employees.
Learn more Talk to salesTransform the talent experience by showcasing your authentic employer brand through employee-generated video testimonials.
Learn more Talk to salesGet robust analytics that help you make sense of your data and illuminate your talent pool.
Learn moreSimplify recruiting, dynamically engage talent, and reduce hiring bias with job matching and recruiting chatbot technology.
Learn more Talk to salesGet exclusive intel on industry and market trends along with expert one-on-one advice.
Learn more Talk to salesHow a beloved restaurant hires 40,000+ annually with a great candidate experience.
Learn moreThousands strong, our global community of talent professionals includes creatives, innovators, visionaries, and experts.
Learn moreTogether we’re creating the world’s largest ecosystem of integrated recruiting technologies.
Learn moreExplore our network of more than 300 certified, trusted third-party service and advisory partners.
Learn moreUncover unique market insights, explore best practices and gain access to talent experts across out library of content.
Get resourcesExpert guidance about recruitment solutions, changes in the industry, and the future of talent.
Learn moreStay up to date with the latest terminology and verbiage in the HR software ecosystem.
Learn moreEmployers everywhere improve hiring efficiently and save money using iCIMS. Estimate the potential business value you can achieve.
Learn moreDive into the Class of 2023 Report highlighting this cohort’s expectations and where employers are willing — and able — to meet them.
Watch nowPartner with iCIMS to build the right strategies, processes, and experience to build a winning workforce.
Learn moreExpert guidance about recruitment solutions, changes in the industry, and the future of talent.
Learn moreThe iCIMS Talent Cloud delivers a secure, agile, and compliant platform designed to empower talent teams, job seekers, and partners with advanced data protection and privacy.
Learn moreView press releases, media coverage, and the latest hiring data. See what analysts are saying about iCIMS.
Learn moreiCIMS is the Talent Cloud company that empowers organizations to attract, engage, hire, and advance the talent that builds a winning workforce.
Learn moreGet to know the award-winning leadership team shaping the future of the recruiting software industry.
Learn moreWe believe the future of work isn't something that "happens" to you. It's something you create. We actively create the future of work with our customers every day.
Learn moreiCIMS is committed to being a responsible and ethical corporate citizen, which is why Environmental, Social and Governance (ESG) initiatives are strategic imperatives.
Learn moreStreamline your tech stack and take advantage of a better user experience and stronger data governance with ADP and the iCIMS Talent Cloud.
Learn moreThe combined power of iCIMS and Infor helps organizations strategically align their business and talent objectives.
Learn moreOur award-winning partnership with Microsoft is grounded in a shared desire to transform the workplace and the hiring team experience.
Learn moreOur partnership with Ultimate Kronos Group (UKG) supports the entire talent lifecycle by bringing frictionless recruiting solutions to UKG Pro Onboarding.
Learn moreLet’s get in touch. Reach out to learn more about iCIMS products and services.
Learn more
June 5, 2020 
5 min read
Recruiting methods and processes evolve. Hiring today is different from hiring 10 years ago and, with the pandemic, in some ways, hiring in June 2020 is already different from hiring in January 2020. The only thing that doesn’t change is the definition of successful hiring: finding the best match for a given position. Therefore, it is up to the recruiter to implement best practices throughout the recruiting cycle. Constantly improving the quality of recruitment means challenging your habits.
Here are our 8 tips to improve your recruitment process. Follow the guide!
Getting stuck in your comfort zone is tempting and often, you don’t realize you are in one if you don’t consciously take a step back.
Start by asking the right questions:
The answers to these questions will form your road map to more qualitative recruiting.
First impressions can sometimes make or break a relationship. Same goes for your candidates with your company. The experience you offer them from the moment they enter your website, the content of your job ads or how you interact with them says a lot about your company culture. According to our last European Candidate Experience Report, companies around the continent still have work to do: it takes an average of 41 clicks to apply to an offer and in one case out of 4, candidates are asked to create an account to apply. Additionally, 60% of candidates say they have already dropped out of an application process they judged to be too long and tedious.
Discover the European Candidate Experience Report
However, companies have understood the importance of design and know how to present their business under the best light. To connect with candidates, video content is king. From employee interviews to 360 visits, what better way to show who you are and help candidates project themselves though virtual open doors?
Writing a job offer is a first and crucial step to hire top talent. So much is communicated through job descriptions. For example, ask yourself if your requirements realistic? If you are looking to hire graduates with the corresponding compensation, should you ask for over 2 years of experience? Are the benefits you put forward adapted to the type of person that will apply to your ad? Should candidates already know how to perfectly use all the tools you list? Can’t they quickly learn once hired?
Moreover, according to the aforementioned Candidate Experience Report finding an offer on a career site should not be too long and require more than 3 clicks. A chatbot on your career site is an excellent way to guide them, to find out more about your company and the offers, and even to integrate them directly into the pre-selection process.
On top of saving time, energy and thus, money, the video interview is a great and easy way to quickly identify a candidate’s soft skills and know more about them through their personality and not just their CVs. This pre-selection method speeds up shortlisting and allows to see more candidates in less time. It also allows to involve all stakeholders in the recruiting process, including hiring manager who not always a part of the process, and facilitate communication.
Read more: Video interview: 10 tips for hiring managers
Candidates understand corporate subtext. To attract top talent, free yourself of traditional speech and interview rituals. Stereotypes around the interview can irritate candidates, especially when the prior experience was not seamless. Instead, personalize your process, show candidates you care and that they are not one among a million. Build a relationship with talent, acknowledge their skills and their stories. Even if it doesn’t end in a successful hire, you can’t be sure what the future is made of and who can be assets for your company.
This tip is closely related to the previous one. Personalizing the interview means asking relevant questions that lead to interesting answers.
Right questions are clear, pertinent, and straightforward and let you assess skills and essential criteria required for a position. Recruiters often ask the same questions out of habit. However, for each job its own set of questions. Including “trick” questions for instance can be useful to evaluate situational intelligence or a behavior for a consultant for example, but not for another job. Take time to ask yourself if all the questions you ask are objectively useful.
Read more: 12 common recruiter biaises to watch for
Business cases are a great and efficient way to see how candidates act in real situations (taking calls, welcoming customers, cold calling etc.). It is easy to cheat on a resume, harder to fake skills when role playing.
Business cases also allow you to identify talents and abilities you would not have otherwise seen so soon, or simply through talking. How you choose to evaluate those skills is up to you, your brand, and the amount of creativity you can put in them.
Discover our online assessment creator
As you know, the recruitment process doesn’t stop once the new hire signed the contract. Successful recruitment is measured over time. After you can rightfully congratulate yourself for hiring a new talent, starts the retention phase where you make her want to stay for as long as possible.
Show her how happy you are to see her join the company, take care of her integration into the team, take the time to welcome her and give her time to settle in. It is up to you to make the most of this experience in order to improve the quality of your recruitments.
and receive free tips on how to attract, engage, hire, & advance the best talent.
